Case Study
Training WhatsApp Bot
Chatbots & Virtual Assistants
Client
Vridhi Home Finance
Industry
Financial Services
Background
The client needed a scalable channel to provide training and gather customer scheme-related data.
Challanges
- Difficulty engaging customers consistently.
- Manual data collection was slow.
Solution
Created an AI chatbot integrated with WhatsApp that provides training material, answers scheme-related questions, and captures customer data in real time.
Results
- Faster and automated data collection.
- Increased engagement via a familiar messaging platform.
